Quality Assurance
We are dedicated to uncompromising quality and escellent customer service. Our goal is to provide an exceptional experience each and every time as we believe that word of mouth from satisfied and happy customers are our most powerful marketing message.
It is our Company Policy to undertake our business in accordance with the requirements of the ISO 9001:2008 International Standard. We are committed to developing, producing and delivering on time, products and services that meet or exceed our customer expectations.
Our quality objectives are to:
- Improve client engagement, loyalty and satisfaction;
- Support our staff through training and development to maintain and exztend their skills;
- Ensure we comply with relevand legislative and regulatory requirements.
On every project, we follow the Arctick Refrigeration Codes of Good Practice, and always work to local and federal codes and regulations.
We maintain appropriate insurance cover to ensure our work is performed to the satisfaction of our clients. Accordingly, acting through experienced and credible brokers and backed with quality capacity from domestic and international underwriters, Remote Air Solutions is covered for:
- Public and Products Liability ($20,000,000)
- Workers Compensation ($50,000,000)
“Our point of difference is reflected through our passion and dedication to exploring the ever changing industry, and keeping one step ahead of our competitors. We are committed to working effectively with our clients, and to delivering the best suited solutions in an efficient and cost effective manner”